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Terma Penggunaan Akaun 91cg1 Malaysia

These Terms & Conditions set out the agreement between you and 91cg1 when you open an account and use our platform.

Akaun Daftar MalaysiaTouch 'n Go, GrabPay, Boost dan FPXTerma Dikemaskini Secara BerkalaSokongan 24 Jam
91cg1 Terma Penggunaan Akaun 91cg1 Malaysia
HUBUNGI KAMI

Saluran Sokongan untuk Pertanyaan Terma

If any clause in these Terms & Conditions is unclear, or you need to raise a formal query about how a term has been applied to your account, our support team is…

Sembang Langsung Our live chat channel is open at all hours. Connect directly from your account dashboard to ask about any clause in these Terms & Conditions and receive a written reply you can save for your records.
E-mel Rasmi Send a detailed email to our support address for formal written queries about these terms. We aim to reply within one business day. Keep a copy of your email as part of your own records.
Pusat Bantuan Our help centre contains an expanded version of frequently asked policy questions. Search by topic — account access, payment conditions, or data handling — to find the relevant clause before contacting support.
PENGURUSAN DATA DAN AKAUN

Cara Kami Kendalikan Data dan Keselamatan Akaun

Your account security and personal data are handled under clearly defined practices that form part of these Terms & Conditions.

Pengumpulan Data

We collect the information you provide at registration and during account activity — name, contact details, payment records and session logs — only to operate your account and meet obligations under applicable law.

Penggunaan Kuki

Cookies on 91cg1 are used to keep your session active, remember your language preference and measure how pages are used. You can adjust cookie settings in your browser at any time without losing access to your account.

Keselamatan Akaun

Account access is protected by password authentication and, where you choose to enable it, two-step verification. You are responsible for keeping your login details confidential; notify us immediately if you suspect unauthorised access.

Tempoh Penyimpanan Data

We retain your account data for as long as your account is active and for the period required by applicable Malaysian regulations after closure. Once that period has passed, personal data is securely deleted from our systems.

Permintaan Akses dan Pembetulan

You have the right to request a copy of the data we hold about you, and to ask us to correct any inaccurate detail. Submit your request through live chat or email and we will respond within the timeframe set by applicable law.

Penutupan Akaun

To close your account, contact support in writing. Outstanding balances will be settled through your registered payment method — Touch 'n Go, GrabPay, Boost dan FPX — before the account is deactivated and data retention begins.

Soalan Lazim Mengenai Terma dan Syarat

The questions below address the points we hear most often about how these Terms & Conditions work. If your question is not answered here, reach out through live chat or email and our team will point you to the relevant clause.

They take effect the moment you complete account registration and confirm acceptance during sign-up. Every subsequent login is treated as continued acceptance of the version published on this page at that time.

We publish updates on this page and, for material changes, send a notification to your registered email. Continued use of your account after the updated version is published constitutes your acceptance of the revised terms.

Yes. Deposits and withdrawals via Touch 'n Go, GrabPay, Boost dan FPX are subject to these terms alongside each provider's own policies. In any conflict, applicable Malaysian law takes precedence over both sets of terms.

We retain necessary records for the period required under applicable Malaysian regulations, then securely delete them. You may request confirmation of deletion once that retention period has elapsed by contacting us in writing.

Submit a written dispute through our email support channel. Include your account reference and the specific clause you believe was applied incorrectly. We aim to issue a formal response within five business days of receiving your submission.

Access depends on local law and is available only where local law permits. It is your responsibility to confirm that using our platform is lawful in your specific location before opening or continuing to use your account.

Yes. Contact our support team via live chat or email with a written data-access request. We will verify your identity and provide the requested details within the timeframe specified by applicable Malaysian data protection law.